Corrective Action Request (CAR)

Level Of Effort Decision Tree – Clarifying Source Articles

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Level Of Effort Decision Tree – Clarifying Source Articles

Updated January 20, 2021

 

Level of Effort Decision Tree – Introduction

If you have not read the LOE source articles, Level of Effort (LOE) Replanning and How to Avoid Corrective Action Requests Related to Level of Effort, it is necessary to read prior to these articles in order to have the context for the following subject matter.

Humphreys & Associates, Inc. prepared an article a couple of months ago in order to increase the awareness of Earned Value Management Systems (EVMS) reviews related to Level of Effort (LOE) replanning. This resulted in considerable attention because we did not adequately explain our intention.

We had hoped readers would recognize that there are many strong and diametrically opposed opinions on acceptable approaches to LOE replanning. An important point to remember is that the principal purpose of an EVMS is to provide adequate information from which to make logical, well-informed decisions based on the best data available.

Our article resulted in a request for the National Defense Industrial Association (NDIA) Integrated Program Management Division (IPMD) to address this topic in its EVMS Clearinghouse Working Group. The company that submitted the issue used one of the approaches that we listed, which led to a DCMA Discrepancy Report. Consequently, they were clearly concerned. To address that one issue would not have provided an intelligent approach – it would have resulted in even more concerns for other organizations. For that reason, we chose to provide an update to our article in the form of a “white paper.” We do not address the many approaches being employed, as some display thinking that is “way out of the box;” such as earning whatever the actual costs are – as opposed to the budget.

We chose to leave some of those approaches out of the options addressed below. One could almost conclude that we are observing the classic consultant response to some issues – “It depends.”

BACKGROUND

The distinctive feature of the Level of Effort (LOE) earned value technique is that it earns value through the passage of time with no consideration of any work being performed. Therefore, it can earn value with no incurrence of actual costs and incur actual costs without earning value. Both of these conditions are currently considered by some DCMA review teams as noncompliant to the EVMS Guidelines (#16 and/or #22) that could result in a DCMA issued Corrective Action Request (CAR).

This is usually not an issue for the typical LOE that is support to the entire project (e.g., project management, contract management, financial management, systems engineering, security, safety, etc.) because these efforts almost always start on time and only face a problem if the support extends past the contract baseline. However, it is frequently an issue for LOE that provides support to discrete efforts that could slip or be moved up for various reasons (e.g., test site availability, equipment failures, successes that eliminate future planned effort, etc.) if the LOE work is not allowed to be replanned to the time period where the discrete work is actually being performed.

The LOE baseline period of performance should match the discrete effort’s period of performance. While the discrete effort can occur early or late and have earned value and actual costs coincide, that is not necessarily true for the supporting LOE, because it earns its value as planned in the baseline regardless of when the work actually starts or when the actual costs are incurred. The examples below show the possible LOE conditions when discrete effort starts early, finishes early, starts late, and finishes late. Each condition trips a significant item of concern when the DCMA runs its diagnostics of a contractor’s EVMS data:

If the discrete effort starts early, and LOE is not allowed to replan, LOE incurs ACWP with no BCWP.

H&A 1 - LOE Decision Tree

If the discrete effort finishes early, the remaining months of LOE support earn BCWP with zero ACWP.

H&A 2 - LOE Decision Tree

If the discrete effort starts late, LOE earns value (BCWP) with no actual costs (ACWP).

H&A 3 - LOE Decision Tree

If the discrete effort finishes late, LOE incurs ACWP without accompanying BCWP because the BCWP now equals the BAC. However, when the support effort’s manager reports an EAC that includes the to-go LOE to report an accurate EAC, it creates the situation of EAC>ACWP with BCWP=BAC, again tripping a DCMA significant item of concern.

H&A 4 - LOE Decision Tree

These conditions have resulted in Corrective Action Requests (CARs) from some local DCMA representatives because they are identified as significant items of concern by the DCMA diagnostics. Unfortunately, the diagnostics applied to discrete work packages are also applied to LOE tasks. There is no consideration of the special circumstances associated with LOE in the diagnostic software being used by review teams.

It is important to note that LOE is often (erroneously) called a work package just like discrete effort is called a work package and, therefore, work package rules are automatically applied to LOE. But not all work package attributes apply to LOE. For example, LOE does not consist of discrete tasks, is not required to be of short duration, and does not measure performance. The special circumstances of LOE were recognized in 1991 by the Department of Defense issuance of the Performance Measurement Joint Executive Group (PMJEG)’s Supplemental Guidance to the Joint Implementation Guide (JIG) involving the Cost/Schedule Control Systems Criteria (C/SCSC). Section 3-6, Revisions, subsection b (Internal Replanning) specified special handling of LOE for the circumstances cited above. However, the JIG Supplemental Guidance has not been incorporated into current implementation guidance. Please note that some DCMA EVMS Center of Excellence personnel have stated that the 1991 JIG Supplemental Guidance is applicable to current guidance. This is the way it used to be and was understood by all. But that position has not been documented and distributed to DCMA field office personnel, resulting in different determinations as to which actions are allowable and which are not. Many DCMA field office EVMS personnel have never been exposed to the JIG Supplemental Guidance. Those that are aware of the 1991 JIG Supplemental Guidance or who would agree with the JIG Supplemental Guidance approach as being compliant tend not to create CARs for the same conditions, while, unfortunately, those who are not aware of the Guidance write CARs.

INTRODUCTION TO THE DECISION TREE

The following decision tree relies heavily on the JIG Supplemental Guidance for recommending actions to avoid CARs. It is organized in outline format with major sections being the four discrete effort status possibilities that can cause LOE to result in a CAR as shown above. The first sub-topic in each section is the supporting LOE condition that results in tripping a significant item of concern in the diagnostic software DCMA employs from the Data Call before arriving on-site. The second sub-topic provides a quotation from the PMJEG Supplemental Guidance to the C/SCSC JIG, Section 3-6 Revisions, Subsection b. Internal Replanning that applies to the identified condition. The third sub-topic provides suggestions on how to implement the guidance to avoid the condition. The following sub-topics provide the advantages, disadvantages, and reporting requirements for each avoidance action.

In presenting these actions we need to make the point that depending on the interpreter none of these or only some of these would be acceptable to a DCMA reviewer. We are merely attempting to bring forth the options observed so that many can consider which approach is best for them and then use simple examples to present their desires to their customers.

Note that JIG references to “cost account” apply to control accounts.

LEVEL OF EFFORT (LOE) DECISION TREE

OUTLINE

Discrete Effort Starts Early

  1. Condition that may result in a DCMA CAR
    1. The LOE BCWS does not start until a later period (cannot earn value in the current period).
    2. LOE has ACWP without BCWP, a significant item of concern condition.
    3. Applicable JIG Supplemental Guidance, Internal Replanning
      1. Paragraph (3)(c).
      2. “Replan future LOE to correlate to the changes in work. LOE, whether planned in separate cost accounts or as part of predominantly discrete cost accounts, has additional flexibility and may be adjusted within the current accounting period without government approval, provided no actual costs (ACWP) have been charged to the LOE.”
      3. How to implement the Supplemental Guidance
        1. In the current accounting period, replan the LOE to begin in the current period.
        2. Determine whether the discrete effort’s early start will result in an early finish (length of the period of performance remains the same).
          1. If so, no BAC change should occur – only the shift in the BCWS.
          2. If not, either provide additional BAC from MR or re-spread the BAC over the revised future period of performance (often called the “peanut butter” approach).
  2. Advantage
    • Avoids the ACWP without BCWP condition.
  3. Disadvantage
    • Changes the baseline in the current period. If the local DCMA office is not aware of the Supplemental Guidance or knows about its existence but disagrees with it, a CAR may be issued. Also, some DCMA teams consider the stretching out of current budget over a longer period of time as creating “token budgets” – for which they have written CARs.
  4. Reporting requirement
    • Must be reported in Integrated Program Management Data and Analysis Report (IPMDAR) database for Format 5.

Discrete Effort Finishes Early

  1. Condition that may result in a DCMA CAR
    1. The discrete effort has finished early and if the LOE had not previously been replanned in anticipation of the early finish, no LOE support effort would be required for the remaining period(s) of the LOE BCWS that must still earn value.
    2. The LOE has BCWP without ACWP, a significant item of concern condition.
    3. Applicable JIG Supplemental Guidance, Internal Replanning
      1. Paragraph (3)(b).
      2. “Replan incomplete future work and adjust the work package budget at completion (BAC) to reflect the change in accordance with normal replanning guidance…”
      3. How to implement the Supplemental Guidance
        1. Because the “incomplete future work” has been eliminated, close the LOE package. The BCWS will already be equal to the BCWP earned to date.
        2. Subtract the BCWP from the BAC and return the BCWR initially to the UB Log and subsequently to the MR Log.
        3. If this can be achieved in the period in which the discrete effort was completed, this is a change to the next accounting period, thus avoiding a change to the current period baseline.

        NOTE: There is another point to be made here. The LOE task was to support the discrete work scope no matter how long it took. If the discrete task finished early because its work scope was reduced, the LOE task requirement was also reduced and the above action is justified. If the discrete task simply finished early, this would be a cost variance in that it cost less to support the unchanged work scope. The above action would be done solely to avoid the BCWP without ACWP condition.

  2. Advantage
    • Avoids the BCWP without ACWP condition.
  3. Disadvantage
    1. If the change is made in the same period in which the discrete effort was completed (or a prior period), there is no disadvantage although some would argue that this approach would be “changing budgets based on performance” which is akin to using MR to hide true cost variances.
    2. If the change is made in the period subsequent to the completion of the discrete effort, the current period baseline will change. If this is a repetitive occurrence, it probably means that a contractor is constantly changing the baseline to avoid true cost variances; therefore, it may result in a DCMA CAR.
  4. Reporting requirement
    • Must be reported in IPMDAR database for Format 5 (MR was increased).

Discrete Effort Starts Late

  1. Condition that may result in a DCMA CAR
    1. The discrete effort has not started (no ACWP or BCWP), hence no LOE was required. This results in zero ACWP for the LOE, but it does report BCWP because of the passage of time.
    2. The LOE has BCWP without ACWP, a significant item of concern condition.
    3. Applicable JIG Supplemental Guidance, Internal Replanning
      1. Paragraph (3)(c).
      2. “Replan future LOE to correlate to the changes in work. LOE, whether planned in separate cost accounts or as part of predominantly discrete cost accounts, has additional flexibility and may be adjusted within the current accounting period without government approval, provided no actual costs (ACWP) have been charged to the LOE.”
      3. How to implement the Supplemental Guidance
        • In the current month replan the LOE to begin in the month that the discrete effort is currently scheduled to begin.
  2. Advantage
    • Avoids the BCWP without ACWP condition.
  3. Disadvantages
    1. Changes the baseline in the current period. If the local DCMA office is not aware of the Supplemental Guidance or disagrees with the Supplemental Guidance, a CAR may be issued.
    2. If the discrete effort recovers its schedule variance, the LOE will be put in the position of having BCWP yet to be earned with no LOE required (equivalent to the early finish condition presented below).
  4. Reporting requirement
    • Must be reported in IPMDAR database for Format 5.

Discrete Effort Finishes Late

  1. Conditions that may result in a DCMA CAR
    1. The LOE incurs ACWP with no accompanying BCWP.
    2. The LOE incurs ACWP with no accompanying ETC, usually indicated by ACWP>EAC.
    3. Both of these are significant items of concern conditions.
    4. Applicable JIG Supplemental Guidance, Internal Replanning
      1. Paragraph (3)(b).
      2. “Replan incomplete future work and adjust the work package budget at completion (BAC) to reflect the change in accordance with normal replanning guidance…”
      3. How to implement the Supplemental Guidance
        1. In or before the last period of performance of the LOE, replan the LOE to cover the extended discrete effort.
        2. Use one of two methods to provide budget for the additional effort:
          1. If ACWP is less than BCWP, recover budget from the previously earned LOE BCWP by using the single point adjustment technique of setting BCWS and BCWP equal to ACWP and replan the recovered budget (BAC minus BCWP) into the future.
          2. If ACWP is equal to or greater than BCWP, but less than BAC, replan the unearned budget (BAC minus BCWP) into the future.

        NOTE: Alternative to 3) implementing the Supplemental Guidance

        1. Allow the LOE package to complete without replanning, which results in accepting the ACWP without BCWP condition.
        2. To mitigate the severity of this approach, be certain to provide an ETC for the periods beyond the LOE baseline period of performance. This action would avoid an ACWP>EAC condition.
  2. Advantages
    1. Avoids the ACWP without BCWP condition.
    2. Avoids the ACWP>EAC condition.
  3. Disadvantage
    • There will be a baseline change in the current period. Because ACWP has occurred, the LOE exception to be able to make a change in the current period if no ACWP has been recorded does not apply. Therefore, a DCMA CAR may be issued.
  4. Reporting requirement
    • Must be reported in IPMDAR database for Format 5.

Observations/RECOMMENDATIONS based on the foregoing:

  1. First and foremost, because many DCMA personnel are not familiar with the JIG Supplemental Guidance or may not agree with it (remember that the DCMA Center of Excellence has not formally confirmed that the JIG Supplemental Guidance remains in effect), contractors must determine the desired approach of the cognizant DCMA personnel for handling the LOE conditions noted above. Early discussions to determine acceptable approaches to the LOE special conditions will avoid many of the CARs/DRs being issued.
  2. Eternal vigilance is required. If a potential change in the performance period of the discrete effort becomes apparent sufficiently early, the change can be accomplished with little chance of incurring a DCMA CAR. This assumes that people recognize the right to change LOE in an “open LOE task”.
  3. The DCMA Center of Excellence must officially transmit additional guidance to the DCMA field offices to ensure consistent application of EVMS Guideline requirements to LOE.
  4. Some may suggest using the Apportioned Effort technique in lieu of LOE, but that would require that the supporting budget be estimated as a percentage of the discrete effort and its time-phasing be established at the same percentage as the time-phasing of the base. Usually, LOE budget is based on an average level of support that is inconsistent with or has a “loose” relation to the discrete package’s time-phasing.
  5. One alternative approach is to consider short duration (3-4 months) LOE for supporting discrete effort. An advantage to this approach is that while the first LOE in the series might incur a significant item of concern condition, the following efforts could be adjusted without penalty.
  6. Another alternative approach is to make the entire support effort a percent complete EVT work package with the Quantifiable Backup Data (QBD) being the milestones in the supported discrete effort.
  7. If the LOE has been reported as complete in the prior month, it has been suggested by some in the DCMA EVMS Center of Excellence that the LOE BCWP that has already been earned can be “harvested” to budget a continuation of the LOE past its original period of performance. This was not a consideration of the JIG Supplemental Guidance and most would argue that this approach is in direct conflict with Guideline 30. Contractors should not use this method unless it is formally approved by the DCMA EVMS Center of Excellence.

To contact Humphreys & Associates click here.

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Earning Value for Material – The Correct Approach – Part 1

Earning Value for Material

Last Updated May 22, 2025

A common question that H&A earned value consultants are asked is “What is the most common point to claim earned value (the budgeted cost for work performed or BCWP) for material?”

The answer? There is not one point for earning value for all categories of material.

Guideline 21 in the EIA-748-D Standard1 for Earned Value Management Systems (EVMS) says, “…earned value is measured and at the point in time most suitable for the category of material involved…”  Notice the text “suitable for the category of material.”

Let’s look at the two most common high-level types of material categories for discussion: 1) Engineering and 2) Manufacturing.

Engineering material earned value (EV) is typically claimed at receipt. Manufacturing material EV is typically claimed when issued from inventory (usage or disbursement). Point of usage is also useful for planning major assemblies in the integrated master schedule (IMS) rather than a myriad of smaller items that would be needed for the assemblies. Planning and earning only the major assemblies as they go to final assembly can simplify the IMS and the EVMS process. Claiming BCWP when material is taken into inventory or at final distribution are also valid options.

The most common acceptable points for claiming earned value for the various material categories are illustrated below.

EVM - Cost Exposure Span

For production programs, based on the completion or delivery dates for end products, the M/ERP system creates a detailed set-back schedule for material required within each build station to achieve completion by the required delivery dates to support “just-in-time” processes. Large production or manufacturing facilities maintain inventories of specific materials to ensure their lines continue in operation.

What happens in some facilities, however, is that contractors have placed the emphasis on the next part of Guideline 21 that says “…but no earlier than the time of actual receipt of material” as their authority to earn value for all material at point of receipt.  These contractors are asking for trouble with this misinterpretation.  Contractors should base their plans and EV on the category of material involved.

Whenever contractors earn value at the point of receipt for material they plan to maintain in their inventory bins for several months, they open themselves to have DCMA write Deficiency Reports (DRs) or Corrective Action Requests (CARs) for using inappropriate points in time to earn value for material.

  • Rationale. When you claim EV, you are telling the customer you are a certain percent complete with the program.  For example, if materials represent 70 percent of your contract, earning value for all the material (or a large part of it) up front says (in the performance report to the customer) “I am 70% done with your program.” The customer tends to think in terms of “7 of my 10 airplanes are completed” when in fact none are completed.
  • The result? A very unhappy customer because you indicated incorrectly (in the performance report) you are ahead of schedule. This false lead erodes away until you are late delivering the planes, helicopters, ships, tanks, or other contracted items to the customer.
  • The take away. A number of contractors are incorrect in thinking they can earn value for all material at the point of receipt. The EIA-748 Guidelines have always required the distinction by material category (there are always more than just the two categories discussed above).  DoD and DCMA have always stated there is no one point for claiming material earned value.

Also see these related blogs:

Need help determining the appropriate earned value techniques to use for material?  H&A can assist you with clearly defining the requirements for the different categories in your business environment. Contact us today.

  1. EIA-748-D Guideline 21 content maps to the EIA-748-E Guidelines 14 and 16 which streamlined the content in D Guideline 21. EIA-748-E Guideline 14 states in part: “Earned value for material items may not be credited earlier than the actual receipt of the material nor later than the consumption of the item.” ↩︎

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Authorized Unpriced Work (AUW) and Earned Value Management Systems

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Authorized Unpriced Work (AUW)

Authorized unpriced work (AUW) is an area that can cause contractors difficulties and when not handled properly, can result in a DCMA EVMS review team writing up a Corrective Action Request (CAR) as we have discussed in previous blogs.

At times, contractors can find themselves in a position where projects are not following commonly used and recommended practices that are described in the EIA-748 Standard for EVMS guidelines as well other guidance such as the NDIA Integrated Program Management Division (IPMD) EIA-748 Intent Guide and the DoD Earned Value Management System Interpretation Guide (EVMSIG).

It is always better to be proactive to ensure project personnel have the proper direction they need. H&A suggests that you review your EVM System Description as well as any related procedures to ensure that they:

  1. Reflect the EIA-748 guidelines (for AUW in particular, see Guidelines 8 and 28) as well as related industry and government implementation guidance.
  2. Are clear and specific on how project personnel are to handle authorized unpriced work.

Humphreys & Associates suggest verifying the following items are discussed in your EVM System Description.

  1. How and when work scope and budget are distributed from undistributed budget (UB) to control accounts and subordinate work packages or planning packages. This includes:
    • Describing what controls are placed on the use of UB.
    • Stipulating a specific period of time that work scope and budget can be held in UB for fully negotiated work.
    • Describing how and when UB is distributed to control accounts when the work scope has not been defined (i.e., the work scope represents AUW).
    • The interim budgeting procedure used during the definitization process to distribute the work scope and budget from UB to the work package level for the near term effort (such as three to six months). This interim budgeting procedure should be followed until the AUW scope of work held in UB is definitized and distributed to control account work packages or planning packages.
  2. Incorporating authorized changes in a timely manner. The EVM System Description will need to describe what:
    • Constitutes an authorized change.
    • Indicates authorized changes have been incorporated.
    • Constitutes “timely” incorporation.
  3. The process for establishing internal budgets for authorized but unpriced changes should be based on a resource plan for accomplishing the work. Project managers should have a detailed plan in place for the near term work using cost estimates and resource plans with appropriate direction to notify the customer when spending approaches any not to exceed (NTE) spending limits. It is critical that traceability through all steps of the process can be demonstrated.

For a more in-depth discussion on how to handle authorized unpriced work (AUW), see the article posted on the Humphreys & Associates EVMS Education Center, EVMS Practitioner section.

Humphreys & Associates is available for consulting and information on this topic. Give us a call!

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EVMS Compliance Review Series #3 – Using Storyboards to Depict the Entire EVMS

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UPDATE#1 NOVEMBER 10, 2017
UPDATE#2 DECEMBER 15, 2020

DCMA Compliance Review

This is the third topic in a series discussing the DCMA Compliance Review (CR) process. It is the second update to the original series #3 Blog that was based on the instruction book from the DCMA Website that identified the “DCMA 16 Step (and then their 8-Step) EVMS Compliance Review Process.” This change was documented in the DCMA “Earned Value Management System Compliance Reviews Instruction (DCMA-INST 208).” This Instruction has been rescinded and replaced with a set of DCMA Business Practices (BP). These Business Practices split out topics the old DCMA Instruction 208 covered in one document. Whether you are a contractor new to the EVM contracting environment or a seasoned veteran, if the Earned Value Management System (EVMS) compliance and acceptance authority is the Defense Contract Management Agency (DCMA), these new Business Practices apply to you.

EVMS Storyboards

The focus of this discussion is on using EVMS Storyboards to assist with the interviews and data traces that are part of any internal EVMS review, as well as during the conduct of any of Compliance Review, Surveillance Review, or Review for Cause (RFC). Storyboards can also be useful in supporting on-going surveillance activities. Even more important is their usefulness for training contractor and government personnel in how the EVM System operates.

Depict the Management System

An EVMS Storyboard depicts the entire management system as stratified flow diagrams with artifacts illustrating the inputs and outputs that demonstrate the system in operation. It is meant to clearly illustrate:

  • How the entire system functions (the flow),
  • Who is responsible for doing what (decision points and actions),
  • Products (forms, reports, outputs, and other artifacts), and
  • How all the process groups are interrelated to create a fully integrated EVMS.

Single Thread

The storyboard should also illustrate a single thread trace to demonstrate data integrity from beginning to end using actual project artifacts. Storyboards are an essential tool for training all levels of users and is invaluable for demonstrating to a customer or a review team how a contractor’s EVM System functions.

Formats

Storyboards can take many forms. The entire process can be displayed on panels or poster boards on a conference room wall. It can be contained in the EVM System Description document as an overall flow, or as segmented flows in the system description sections corresponding to the process flow. It can also be electronic or online flow diagrams with links to live artifacts.

The DCMA EVMS Center has made it clear that EVMS Storyboards are an important part of the compliance review process. During a compliance review, the contractor would be expected to use these stratified flow documents to walk through the various system processes. This includes the project manager, integrated product team (IPT) leads, control account managers (CAMs), and other functional leads. The various users of the EVMS should be able to use the storyboard flow documents to help tell their “story” and demonstrate data traceability using live project artifacts.

Compliance Review

When preparing for any compliance review, be sure to step through your EVMS Storyboard to verify:

  • It is complete and clearly illustrates how all the process groups are interrelated,
  • Roles and responsibilities are unambiguous,
  • Entrance and exit points are clearly marked,
  • Artifacts are up to date,
  • It accurately reflects how project personnel are using the EVMS to manage their work, and
  • All the data represented on the storyboard traces properly.

What if I don’t have an EVMS Storyboard?

If you don’t have an EVMS Storyboard in place, consider starting with the flow diagrams in your EVM System Description and building them out into a storyboard. An EVMS Storyboard is an essential tool to successfully navigate the compliance review process. It can help to prevent DCMA Discrepancy Reports (DRs) or Corrective Action Requests (CARs) being written because the DCMA review team didn’t know how to locate certain documents, or they didn’t understand how a process worked.

Humphreys & Associates can help you develop a new EVMS Storyboard or enhance your existing EVMS Storyboard, an important and cost saving tool. To contact us, (click here) or call (714) 685-1730.

 


EVMS Compliance Review Series

 


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